Privacy Policy

Last updated: March 2026

Introduction

Limohawk ("we", "us", "our") is committed to protecting your privacy and the privacy of your organisation's data. This policy explains how we collect, use, and safeguard personal data when you use our corporate chauffeur platform at limohawk.services.

Data We Collect

1. Corporate Account Information

Company name, registered address, and business contact details.
Names, email addresses, and phone numbers of authorised bookers and account administrators.
Billing information and cost centre references.

2. Booking Data

Passenger names, pick-up and drop-off locations, travel dates and times.
Flight numbers and special requirements where provided.
Booking history and service feedback.

3. Automatically Collected Data

Device and browser information, IP address, and approximate location.
Platform usage data and interaction analytics.
Cookies and similar technologies.

How We Use Your Data

To set up and manage your corporate account.
To process bookings and share necessary details with the operator providing each journey.
To provide consolidated invoicing and duty-of-care reporting.
To communicate service updates and account information.
To improve our platform and services.
To comply with legal obligations and prevent fraud.

Data Sharing

We do not sell your personal data. We share data only as follows:

Operators: Booking details are shared with the licensed operator assigned to each journey.
Payment processors: Payment data is processed securely by our payment provider.
Service providers: Third-party services used for analytics, email delivery, and support.
Legal requirements: Where required by law, regulation, or legal process.

Data Retention

Corporate account records and booking data are retained for 7 years for legal and accounting purposes. You may request deletion of personal data at any time, subject to our legal retention obligations.

Your Rights

Under UK data protection law (UK GDPR), you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to or restrict processing of your data.
Request portability of your data.
Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@limohawk.com.

Contact

Privacy inquiries: privacy@limohawk.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.